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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Orders will not be shipped until full payment has been made. If the ordered item/s become unavailable during the period between order and payment we will contact you and arrange delivery as soon as possible. Australia Post delivery estimates (as shown on the "My Cart" page of the website) show the time it should take for the item to be delivered once payment has been made and the order completely processed by us.
- Privacy & Security
- All information that you as a customer provide us with will be used for no other reasons than to correspond with you regarding your enquiries or orders and to make payments.
- Returns & Replacements
- We are pleased to confirm that our goods come with guarantees that are provided under the Australian Consumer Law (for details visit www.consumerlaw.gov.au).
- Ordering
- Although the products advertised on our website are generally in stock and available to ship to you within days of receipt of order and payment, in some cases there may be delays.
- Payment, Pricing & Promotions
- The prices and products advertised on our website are for sales from this website only. All orders must be paid for before they will be sent.
- Viewing Orders
- To view the details of the orders you have made simply log into the website using the user name and password you specified when registering. You will find your orders listed on your account's "dashboard".
- Updating Account Information
- All your details can be updated by logging into our website and using your account's "dashboard".